Niagara Falls Tours

Adrian

Jul 2025Verified booking

5/5

We had such a great time on our tour, thanks to our amazing guide, Jacob! He shared helpful tips along the way that really helped us get the most out of the experience. What we especially appreciated was how he made learning about the history of Niagara Falls not only informative, but actually fun. His energy and enthusiasm made all the difference!

Natalie

Jul 2025Verified booking

4/5

My family and I decided to do the Boat Ride, Cave of the Winds & Observation Tower Guided Tour. It's definitely worth it. There were a few hiccups along the way including a downpour but I'd definitely do it again. Our tour guide Jacob was great- interactive and funny and the falls are beautiful to look at.

Samantha

Jun 2025Verified booking

5/5

My husband and I had THE best time thanks to Bryan! We got to see and do everything! He gave us other recommendations for after the tour was over and he wasn't lying we definatly had to see them! he was awesome, kept the group together, kept us entertained, had fun with us, he was seriously the best! AND ALSO BRYAN WE FOUND A BLACK SQUIRRELL, after cave of the winds! Lol Thank you so much for such a great tour and time! Best anniversary weekend ever!!!

Velvet

Jun 2025Verified booking

5/5

The headout app was worthless because it didn't sync to my purchase. The app would get a 1 star. However, the people on my tour guide were great! Got a text that morning where to meet and very easy to locate. Very friendly folks. Left promptly. Our guide Bernie was great with giving historical stories of the falls. He also has a unique sense of humor that I found entertaining. Plenty of time for pictures and rest breaks while still feeling like the tour is moving. If you don't mind getting wet, this is a great way to feel the power of the falls without attempting a barrel ride!

Nicole

Jun 2025Verified booking

5/5

Greg was amazing! We had such a great time! Getting all the stories and history was so much better than doing this on our own without a guide!

Trisha

Jul 2025Verified booking

5/5

Our tour with Jacob was a highlight of our trip to Niagara. He was Knowledgeable, compassionate, and led us all with humor and joy. We loved his stories, local recommendations, and tips for how to make the most of our Niagara experience. It’s clear he loves his job, the park, and puts his all into his tours. During this tour I was dealing with a recent knee injury and Jacob not only made sure I was able to take accessible routes, he also waited for us (even if we were the slowest in the troop!) Highlight of our honeymoon, highly recommend to anyone!!

Cynthia

Jul 2025Verified booking

5/5

We loved our guide, Todd. He was really helpful and offered a lot of great information about the area. He made it easy for our group who had children of varying ages. So glad we booked with your group! There are two opportunities for improvement based on our groups experience. When booking (and checking in) it would be great if groups traveling together could indicate that they are with another family or families. It would also be great if that could be a question during the checkin process - our check in email came the morning of our departure. It would've been great if that detailed info came with our booking and then the reminder was sent the day before. Finally, our check-in host was not very pleasant. She seemed stressed and while very understandable given the circumstances she was the only person during the whole time there that didn't smile, have a kind tone, or seem welcoming. We all have "off" days and perhaps July 3rd was hers.

Haley

Jul 2025Verified booking

3/5

Shuttles were late, had to wait 2 hours for cave of winds tour. Tour guide was nice but no added value to tour. Was on phone discussing why everything was late, double booked with next tour.

Erin

Jul 2025Verified booking

5/5

I'm so pleased we booked this travel experience. The process was easy and communication was simple and informative. Our tour guide Ricky was able to share a lot of info on the history of the falls. He was kind and kept the group engaged and moving along! I strongly recommend the Maid and Cave combo.

Nicole

Jul 2025Verified booking

5/5

Our guide was so great. He got us through the busy crowds in the busiest day of the year. We saw everything we wanted in this one tour.

Elizabeth

Jul 2025Verified booking

5/5

We loved the small group and our guide Naomi was great. She took us to the perfect picture spots and offered education about Niagra's history that was informative and concise. I highly recommend her. She kept my teenagers engaged in the history without boring them!

Michele

Jul 2025Verified booking

5/5

Everything was amazing with the tour ! Our guide was awesome and took care of everything and was very helpful and knowledgeable

Theresa

Jun 2025Verified booking

3/5

Had a good tour guide and enjoyed the history he shared. Since it was our first time to Niagara it was good to help find the layout but wish we could have spent more time at attractions and less time waiting.

Erick

Jun 2025Verified booking

5/5

Jacob was an awesome guide and made the experience immersive and enjoyable. Very personable guy, I will recommend him to anyone who is looking for a genuine experience.

Cheryl

Jun 2025Verified booking

5/5

The Maid of the Mist was great. Our tour guide was very friendly and upbeat. Enjoyed the day even though it was very hot.

Sarah

Jun 2025Verified booking

5/5

It was well organized, started right on time. Got clear expectations of what to expect on the tour and the stops. Our tour guide Jacob was awesome! He even got our cranky teenager to get excited about everything. On tours like this, the guide makes or breaks the experience and Jacob definitely made it! He answered all of our autistic sons questions no matter how crazy they were. Great times had by all!

Teresa

Jun 2025Verified booking

5/5

The tour guide (I think it was John) was very knowledgeable and organized. His stories were great. He made sure everyone was safe, accounted for and understood what to expect.

edward

Jun 2025Verified booking

5/5

Jacob (sp?) was a fantastic guide! His management of group movement/timing helped take the experience to the next level.

Brenda

Jun 2025Verified booking

5/5

The best thing about this tour was our guide Jacob. He was amazing. Gave us so much great information. There were a few timing snafus but all in all we loved our time at Niagara Falls!

Patricia

Jun 2025Verified booking

5/5

It was a tad confusing at the beginning at the meeting place. But, everything went well. Mitch was a GREAT guide person!! Hopefully others will be lucky enough not to end up scheduling their tour when a couple of bus loads of middle school kids aren't available for their trip (for the Maid of the Mist boat tour). Regardless, we had a great time and would do it again!!

Karen

Jun 2025Verified booking

5/5

It was just a great experience. The falls are awesome. Steve was very knowledgeable about the falls and it's history. I am 81 traveling with a 14 year old and he kind of watched over me. He also volunteered to take photos so that I would be in them. He is a great guide.

Russell

Jun 2025Verified booking

5/5

The tour is great to help you move to each experience in a timely manner. Cheri did a great job interacting with everyone and providing interesting info about the past and the present.

Kimberly

Jun 2025Verified booking

5/5

We had a great time. So glad we did this tour and that we had Darryl as our tour guide. My husband and I could not imagine doing this without the help of this tour. Thank you from Cleveland.

Spencer

May 2025Verified booking

5/5

Jacob was so energetic and had awesome stories! Plus, we even geeked out about some back-of-the-envelope hydroelectric power calculations!

Robin

Jul 2025Verified booking

5/5

They took care of all the tickets. They told stories in between events. It was a good experience.

Zachary

Jul 2025Verified booking

5/5

The passion behind every guide was edvident as you can tell they love what they do. It was pouring down rain but Greg kept us busy and distracted until we got to the Maid of the Mist and were able to settle. His excitement for all things nature is contagious and his people skills with all kinds is awesome. He is a gem!

Barbara

Jun 2025Verified booking

5/5

Getting tickets was so easy! Our tour guide was very nice and easy to get along with! We really enjoyed talking to him! He was very adamant about safety.

Cheryl

Jun 2025Verified booking

5/5

Our guide Jacob was super awesome and very knowledgeable.. great personality and had a great rapport with everyone on the group!

Dawn

Jun 2025Verified booking

5/5

My husband and I had a wonderful time! Greg was a knowledgeable and friendly guide. He took time to make everyone feel comfortable along the wat. Maid of the Mist was a roaring, great, fun filled experience and well worth the time and money. I highly recommend this tour and boat ride!

Daniel

Jun 2025Verified booking

5/5

We all had a wonderful time. Our tour guide Greg was the best! He explained the history of Niagara Falls and was imformative. He was with the group the entire time. He even waited for us at the end and told us awesome daredevil stories about Niagara Falls. We appreciate the fun adventure and we highly recommend this experience.

Daniel

Jun 2025Verified booking

5/5

Our guide, Bernie, was fantastic! Riding the Maid of the Mist is a life changing experience. Seeing the falls this way was incredible. The Cave of the Winds was absolutely wild!

Brandi

Jun 2025Verified booking

5/5

So glad we spent the money for the tour. Our tour guide was amazing and very funny. The maid of the mist boat was amazing. Just remember you will get wet. 😆

IRENE

Jun 2025Verified booking

5/5

Paul and Peter very beautiful person Thanks you so much

Gregory

Jun 2025Verified booking

4/5

Fine ticketing guide was knowledgeable

Crystal

Jun 2025Verified booking

5/5

Bernie was great very personable and sherry went above and beyond to help us after I went to the wrong side

Xiaoyu

May 2025Verified booking

5/5

Jacob our guide is wonderful! Loved his stories on daredevils

Jeremia

Jul 2025Verified booking

5/5

Greg is an absolute GEM! We were skeptical about the tour because we never do them but man, Greg made it all worth it! If there are promotions in this company Greg should be next in line. His love and passion for the falls is unmatched.

Adam

Jul 2025Verified booking

5/5

George was fantastic! He knows and shares just the right amount about the area, its features and history. He helped us with all the interests we had in the area. Great tour!

Lydia

Jun 2025Verified booking

3/5

Our guide was friendly but a lot of information was skipped over because we had a large group of children in our tour. We also had to wait in an extremely long line in order to get the tickets we thought we already had purchased. I feel like I would have been better off just purchasing the ticket on my own and exploring the park and falls independently.

Jonathan

Jun 2025Verified booking

5/5

Our guide was well spoken, made sure all guests were ok during our trip. On and off the boat and the walking through the park with stories of the daredevils was enjoyable

Damon

Jun 2025Verified booking

5/5

The Maid of the Mist ride was phenomenal, but Paul was an excellent guide. We especailly enjoyed the history of the daredevils.

Joseph

Jun 2025Verified booking

5/5

The ability to have someone point out the highlights and not wait in the long line to get tickets or take the chance of missing out altogether. Tour guide was great! He is a current teacher and made the tour accessible to our whole party 9-44 years old.

Holly

Jun 2025Verified booking

3/5

The boat ride was great, but the "guided tour" was a joke. Very disorganized, and not very professional. I would have just walked up and bought my own ticket for the boat if I'd known you could.

Serena

Jun 2025Verified booking

5/5

The falls were incredible. Our guide Jacob was high energy and fun to follow. Easy directions before during and at the end of the tour. Thank you!

Victoria

Jun 2025Verified booking

4/5

Ricky was really nice and the Maid of the Mist is a great experience but wouldn't waste my money on the tour since you can pay half the price at the ticket booth without a reservation and all you'd be missing is a few interesting facts that could be found on google. Paid for a 2 hour tour that only lasted an hour and then got told the tour is really 1.5 -2 hours.

john

Jun 2025Verified booking

3/5

The guide was very nice. But we could barely hear her. We thought she would be telling us more information about the falls, but she only had a small amount of information. We were able to go everywhere she took us so we did not need a guide.

Audrey

Jun 2025Verified booking

5/5

The guide was the best, he gave facts and history and kept us engaged and entertained. Great job on his part! The lady that checked us in (had pink hair) was not friendly.

Donese

May 2025Verified booking

5/5

Jenn was attentive, helpful and fun! She kepy the tour interesting and even told us about upgrading our tour to include the Cave of Winds , and we're so glad she did. Awesome experience.

Grady

Jul 2025Verified booking

5/5

The guide was extremely helpful and informative The boat ride was exciting and appreciate the rain gear thanks

Dale

Jul 2025Verified booking

5/5

Our guide was very intertaining and interactive. He gave alot of historical information and was very organized

Elizabeth

Jul 2025Verified booking

5/5

Bernie was the best guide! My husband and I had so much fun. The other group we were suppose to go with canceled so we basically had a private tour. Bernie was so knowledgeable and friendly! We absolutely adored him. I'd say the tour was worth it if you're looking for more of the historical side of Niagara which we were. The caves were super cool! I'd recommend the early morning tour, because it got super packed closer to the afternoon.

Edward

Jul 2025Verified booking

5/5

Brian our tour guide was awesome very knowledgeable and great funny personality you will love him he was great thank you so much

Sheila

Jun 2025Verified booking

5/5

Our tour guide Jacob was amazing. He was funny, engaging and tells a story well. I am really glad we picked a tour instead of just buy the tickets and go to the cave. Learning the history of the falls and stories made it so much more interesting.

Sally

Jun 2025Verified booking

5/5

Our tour guide was very knowledgeable about the surroundings and what to expect when we get to the top we'll never forget our experience there

Jose

Jul 2025Verified booking

5/5

The guide was very informative and friendly.

Lorie

Jun 2025Verified booking

4/5

Tour was beautiful. Bernie was friendly and fun. We would have liked more info on the history/geography of the park.

Joanne

Jun 2025Verified booking

4/5

Guide was very knowledgeable. Could have done without the Canada bashing.

Joseph

Jul 2025Verified booking

1/5

Waited at the arch and no guide came. I decided to go to the ticket counter and was advised again to wait at the arch and a tour guide will arrive. No luck! I'm pretty sure it's a good app not very dependable guides. I had to buy 6 new tickets at the counter so the day wasn't a waste of time.

Janet

Jun 2025Verified booking

1/5

The tour guide never showed up. Repeated calls have been ignored. It's not even possible to leave a message. I expect to have the full cost of my tickets refunded. A total rip off.

Chirag

Jun 2025Verified booking

1/5

The local guide never showed up We requested refund, didn't hear anything back yet

Simon

Jul 2025Verified booking

5/5

All the excursions were excellent, and our tour guide Asheen was absolutely fabulous and knowledgeable!!! Highly recommend doing this!!!

Rommel

Jul 2025Verified booking

5/5

Alisha was very knowledgeable about the tour. There was a lot of trivia as we walk along Niagara walkway. She is energetic and friendly. My kids truly love the tour.

Ian

Jun 2025Verified booking

5/5

From the word go Alora was so engaging and full of energy, when we walked around she made sure the whole group enjoyed it at their own pace. Really knowledgeable about the area and history of the Niagara Falls, gave great recommendations for after the tour and nothing was to much trouble for her. Any group being show around by Alora is in for the best value tour which has been the highlight of our trip to Canada.

Jason

Jun 2025Verified booking

5/5

Stephanie was a great sport, world class service and a great knowledge base of the history and attractions of Niagara. Took great care of us, and was incredibly punctual. 10/10 would recommmend.

Jay

May 2025Verified booking

5/5

Tour was amazing and as advertised. Was worth every penny. Our tour guide was awesome and even waited for us after we got stuck in the worst traffic ever. Highly recommend

Cierra

Jun 2025Verified booking

5/5

Alora our tour guide was great! Behind the falls was awesome!

Raul

Jun 2025Verified booking

5/5

Amazing time visiting one of the natural wonders of the world!

Monzila

Jul 2025Verified booking

5/5

We had a wonderful guide, Mr. Afsheen. He told us stories, history. I was captivated by the beauty of Niagara Falls. I appreciate our guide and the service they provided.

Rui

Jul 2025Verified booking

5/5

The cruise was great. Being in the middle of the falls was awe-inspiring. Incredible to hear the roar of the waterfalls and feel the coolness of the water wetting you from head to toe. I certainly recommend it.

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Amanda

Jul 2025Verified booking

5/5

We had a great tour on the 4th of July! Well organized, nice schedule and really nice and informative guides. Highly recommend!

Kristie

Jun 2025Verified booking

3/5

We were left at the boat dock with no instructions on how to get back to our cars. Transportation back to the cars would be nice since we were left at the furthest point away from the parking lot.

Patrick

Jun 2025Verified booking

5/5

Alora was a great and informative tour guide - would recommend this experience as a thorough way to do the falls without feeling as if one has missed anything

Sally

Jun 2025Verified booking

5/5

Our guide Li Dai was brilliant. She was very well organized and even torrential rain (the group bought rain ponchos to continue) couldn't dampen her spirit.

Carrie

Jun 2025Verified booking

5/5

The activities planned were exactly what we wanted with a great tour guide, and being able to skip th lines was the best!!

Cheryl

Jun 2025Verified booking

5/5

The best day - with temperatures being 100 - this was the best thing we did. The tour from booking to pick up at the front door of our hotel to a very comfortable cool transportation was perfect. Cannot say enough about our tour guide who was very knowledgeable & accommodating. Most sites we visited were fast passed skipped those long lines. Can't say enough - thank you all -

Heather

Jun 2025Verified booking

5/5

Joe was an amazing tour guide! He made sure our questions were answered, he provided us a lot of information about Niagara Falls and the local area and kept it a good pace for everyone in the tour. My one suggestion is at the end of the tour, you provide transportation back to the starting point for the money that was spent or offer it as an option.

Victoria

Jun 2025Verified booking

3/5

Our guide was great, but it was hard to hear him. Maybe guides should have portable microphone/speakers so it's easier to understand them? We also felt rushed. Most of our party had mobility issues (one in a wheelchair), so it was hard to keep up/we kept falling behind. There's no mention as to how strenuous it is to walk between attractions (it was exhausting). Maybe Headout could consider ADA friendly tours that have dedicated shuttles to get people with disabilities and their parties to each attraction. Even if this is not something scheduled that can be booked, it could be listed as being "by request".

Shaun

Jun 2025Verified booking

5/5

The guide, Joe Francis was great. On time pickup, very knowledgeable in the area and history of the falls and the surrounding area. Had great suggestions about things to pay attention to during the tours. Would highly recommend his services.

Alice

Jun 2025Verified booking

5/5

It was super well organized and our guide Kingsley was extremely nice and told us super interesting facts and gave us invaluable tips.

Charbel

Jun 2025Verified booking

5/5

Really nice experience, we had an amazing time with Alisha! Always smiling and thoughtful, there is not a question that she couldn't answer. Great tips also!

Stephen

Jun 2025Verified booking

5/5

Alisha was lovely, friendly and informative. Providing clear instructions for each event on the tour. We loved the ability to take our own time at each event and meet back with the group to walk to the next event.

Meagen

Jun 2025Verified booking

5/5

The boat ride into the falls was the highlight. Ticketing was very easy and smooth. Our tour guide was exceptional, very knowledgeable and a lot of fun. The trip down to the cave and up the tower gave us new and different perspectives of the falls.

Jennifer

May 2025Verified booking

5/5

Amazing Niagara Falls Tour! I had an incredible experience on the Niagara Falls tour, and I can't recommend it enough. The highlight of the trip was definitely the horn blower cruise and also our tour guide, Afsheen. He was fantastic—friendly, knowledgeable, and genuinely passionate about sharing the beauty and history of Niagara Falls. His enthusiasm made the tour even more enjoyable and engaging. The tours themselves were well-organized and truly spectacular. From getting up close to the falls to exploring the surrounding attractions, every moment was memorable. Afsheen ensured we had ample time to take in the breathtaking views and capture plenty of photos. Overall, this was a wonderful experience, made all the more special by Afsheen’s excellent guidance. If you're planning a trip to Niagara Falls, I highly recommend booking this tour!

Christine

Apr 2025Verified booking

5/5

We loved everything! Although we didn't get to ride the boat due to weather conditions, my family and I still enjoyed our time. We had a great experience thanks to our tour guide, Shuresh who was very accommodating and flexible. He had great attention to detail and was incredibly helpful. Great experience overall!

Nicole

Jul 2025Verified booking

5/5

Our tour guide Ashton was awesome!